We try to process and ship orders out as quickly as possible. Please reference the product page for the item you ordered to get an estimate on the length of time it may take for your order to arrive to you. Because some of our items come directly from our vendors and are made-to-order it may take a little longer for an item to ship to you. We thank you for your patience as we are working to make our shipping methods more efficient.
We're so sorry that your order hasn't arrived yet! Please send us an email at email@example.com and let us know what you're missing. We'll look into the issue right away and get back to you with a solution.